We operate a 24/7 emergency response service. Once you call, our nearest technician is dispatched immediately. In most cases within Plymouth city limits, we’ll arrive in under 60 minutes. We’ll keep you updated on our technician’s ETA, so you know exactly when they’ll arrive.

We serve all of Plymouth and surrounding suburbs, including Plympton, Plymstock, Saltash, Devonport, and Derriford. If you live just outside these areas, give us a call—chances are high that we cover your location, too.

Yes. We recommend that someone is present while our technicians work, primarily for access and to answer any questions they might have. If you can’t stay on site the whole time, just let us know in advance, and we’ll arrange a convenient time for a quick handover and walkthrough.

Our standard drain cleaning service starts with an inspection to identify the cause of the blockage. We then use high-pressure jetting to remove debris, grease, and silt. Finally, we perform a brief CCTV scan to confirm the drain is clear and provide you with a short video clip so you can see the results for yourself.

Pouring hot water can sometimes help with light grease build-up, but it’s rarely a permanent fix. If the blockage is caused by debris, tree roots, or a collapsed pipe, hot water will only clear the surface grease. We recommend calling our team for a proper diagnosis—trying to force hot water through a major blockage can make the problem worse.

For most homes, we recommend a basic drain jetting and inspection every 12–18 months to prevent blockages and identify early signs of wear. If you notice slow drainage, foul odours, or frequent gurgling sounds, it’s best to book a check as soon as possible rather than waiting for the annual service.